VERY DISGUSTED IN RC ENCHANTMENT OF THE SEA!!!!!!!!
RC needs to improve their customer service, maybe take a class from my favorite grocery store, Publix! This was a cruise to celebrate my daughters college graduation, we had 3 staterooms, 3056, 3044 & 3042. It was my mothers first RC cruise and I'm sure her last. It took much convincing to get her to take RC as she had not heard good things in the past.
1. On our first day while sitting on the pool deck, we had not even left port yet, my niece was accused of getting my drink with her drink pass. After the bartender rushed over to our table, I showed him my receipt, he offered no apology!