Nieuw Amsterdam Review

4.5 / 5.0
963 reviews

GOOD VALUE FOR THE MONEY

Review for the Western Caribbean Cruise on Nieuw Amsterdam
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Annalise
10+ Cruises • Age 20s

Rating by category

Value for Money
Embarkation
Dining
Public Rooms
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Fitness & Recreation
Service
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Additional details

Sail Date: Dec 2013

We booked this cruise last minute and actually, because it was a New Year's cruise, I was expecting many families with kids running amok. Yes, there were many children but they were very well behaved and we did not have any run ins. Embarkation was very smooth as we had Express booking and waltzed right through without a hitch. Our ocean view cabin was perfectly situated mid-ship and we never had to walk far to anything. The cabin layout was good with a large draw under the foot of the bed for clothing. Our room steward was Kamal and he was not satisfactory. Dirty wine glasses stood in our room for 2 days, we waited 45 mins. for fresh ice and he never replenished even the basics like soap. By the end of the cruise, hubby and I were sharing a sliver of soap. Finally, I figured out if I communicated through notes, I got the what we needed. The shower toiletries were Elemis although I never used them.

DINING: We did not eat at any specialty restaurants but the Lido for breakfast & lunch provided a good selection and plentiful food. The dinner chef had a heavy hand with salt (which I loved!) so expect to return home retaining a lot of water. Our waiter was Yopi and he was very good assisted by Sapu, who was also good but not remarkably so. They all learn your first name and say it like you're their buddy for the remainder of the cruise. Our sommelier was Marcy and she was the best. She really knew her wines and was always at hand to pour and serve.

GYM: The gym is pathetically small and people fight for space. They should repossess the unused rooms from the spa and make the gym larger. The elliptical machines and treadmills were good but don't forget your earbuds since there are TVs attached for watching while you walk.

Cabin Review

Cabin was well laid out with a large drawer below the foot of the bed. A nice blow dryer was supplied and the shower had plenty of water pressure. We had a partially obstructed view but it was enough to let in sunlight. No complaints with the cabin and the night lighting was sufficient. Mattress was VERY firm. Guests must insert their room cards into a key slot they enter in order to turn on electricity. This is a very common gadget in Europe used to conserve energy.

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