all round excellent week: Queen Mary 2 (QM2) Cruise Review by lutonlagerlout

Queen Mary 2 (QM2) 5
Member Since 2014

Overall Member Rating

all round excellent week

Sail Date: January 2014
Destination: Transatlantic
Embarkation: New York (Brooklyn, Red Hook)
we booked the eastbound transatlantic cruise as part of a fly-stay-cruise package

My first time on a big ship and we loved it

1 quality of dining in the Britannia restaurant was first class,the waiter ramiro and the sommelier mahen were very helpful and obliging

2 the kings court buffet and chef's galley were perfect for for off the cuff meals food quality was high and varied

3 the seminars and presentations were thought provoking and entertaining, concorde pilot Tim Orchard was the pick for me

4 the wines and bar prices were a lot more reasonable than expected,and every wine and/or cocktail we drank was high quality dent wines were around $40-50 per bottle with cocktails from $7-12

5 every single member of staff that we encountered were polite and helpful, at no point did I feel unwanted

6 the onboard launderettes were a great bonus as if like us this was the second leg of a trip

7 check in and check More out was smooth and easy

8 the kids club was open till 11pm most nights and fantastic for our daughter

9 fellow passengers were very friendly and amicable

a few things to note....

we had the "discretionary" service charge removed at the purser's office

I gave 4 members of staff who in my opinion helped us above and beyond the norm a £40 "drink" each

I feel good service should be rewarded individually rather than 1 cent per crew member

when we got to southampton the traffic was abysmal due to roadworks,it took our driver 3 1/2 hrs to reach us at the ocean terminal from 4 miles away,bear this in mind

the staff in the duty free shop told us that we could buy what we liked as there were never any customs at Southampton,

I stuck to my legal limits but others got carried away and guess what?  there must have been 20 customs officers at the green channel  people were being stopped and bags opened so its not worth it

also smokers had to smoke at the back of the boat or in the nightclub  this is fine with me but if you are a smoker aim to be at the back of the boat Less

Published 01/11/14

Cabin review: 5198

fair size cabin with no windows, plenty of wardroom space and the bed was comfyclose to stairway d so easy access to all floors

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