Statendam Review

4.0 / 5.0
0 reviews

Sea of Cortez (Mexico)

Review for the Mexican Riviera Cruise on Statendam
User Avatar
uxmal1
First Time Cruiser • Age 70s

Rating by category

Value for Money
Embarkation
Dining
Public Rooms
Fitness & Recreation
Service
Cabin

Additional details

Sail Date: Dec 2013

Holland America reinstated this itinerary after a lapse of some 3-4 years, which I was very pleased to see as I had always wanted to do this itinerary, On the whole, I enjoyed the cruise, but nothing in life is perfect, and unfortunately, there were some issues with this cruise.

1. Code Red,

This went into effect during the last days of the prior cruise, as apparently a particularly nasty form of the Noro virus got on board. HAL's staff and crew generally went to great lengths to provide as much of a germ free ship as possible. Crew with hand sanitizers were stationed at the entrance to the Lido deck, the Pinnacle Grill and the main dining room (standard procedure). Additionally, people with hand sanitizer were stationed in the atrium, a main thoroughfare on the upper promenade deck, to catch passengers as they went by. There was restricted access to the library books: you could look, but not touch. If you wanted a particular book, you had to sign up for it on a list, and a staff member would pull the book for you. There was a schedule posted of the times during the day when the books would be pulled. Elevator walls were washed down at night, and I believe I saw cabin stewards washing down the cabin doors as well. Wipes were provided in the computer area for those using the public computers to access the internet to wipe down the keyboards and mouse (also standard procedure). Self service, normally suspended for the first two days of a cruise, was suspended for the first half of the cruise. What I found surprising., however, was that absolutely no precautions were being taken in the casino. There were no wipes provided for wiping down the slot machines, nor was there anyone with hand sanitizer at the entrances to the casino. I spoke to the Front Desk about this, and was told by the lady working there that someone would check. She asked me for my cabin number. I was never contacted. (I also stayed out of the casino until the code red was lifted, approximately half way through the cruise, and even after it was lifted made fewer visits than I normally would.)

Cabin Review

previous reviewnext review

Find a cruise

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.