Let me first say we had a brilliant time with a lovely cabin and the food we had was great, we have cruised many times with Island cruises and Thomson - 4 on the island escape,2 on destiny,1 on dream all in the Med but decided this year as it was special birthdays etc that we would do new year and upgrade to deluxe cabin etc.
We arrived but it took us a while to get through check in as system had crashed but that is just IT, once on board our bags arrived within minutes.
We went to Horizons for a drink to get over 10 hrs of travel and waiting and got talking to a guest who had been on a week already who said that we should avoid the Meridian restaurant due to service issues this did not set us off to a good start but did follow a patten from Destiny and Dream where we had met these issues before.