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I am an Elite member of the Captain Club on the Celebrity Cruise Line. I did online check in which usually gets us on board in 10 to 15 minutes. 90 minutes later we finally walked on to the ship. It went down hill from there. My room was next to a family that had taken 4 cabins for 7 children and the parents, The 3 rooms for the children were next to mine. The parents room was 4 doors away. I did get my room changed but that was not easy to do since it was a holiday sailing. My next room was next to a man with 2 children. The AC in my room was terrible so I kept my balcony doors open only to be woken by screaming children on the next balcony. Nothing was done about this. The specialty restaurant that never allowed children under 12 yrs. bent their rules this time because there were so many children on board. Infants and toddlers were in the adults restaurant. They had to make every nickel and dime they could. There were so many people in the staterooms that it made this small ship very crowded, loud, and almost uncontrollable. Children running and screaming thru the halls and in the public areas. No one stopped them. Areas that normally were set aside for adults and quiet areas were over run with loud children and adults.

Beginning to end--Disappointment

Celebrity Infinity Cruise Review by normgb43

2 people found this helpful
Trip Details

I am an Elite member of the Captain Club on the Celebrity Cruise Line. I did online check in which usually gets us on board in 10 to 15 minutes. 90 minutes later we finally walked on to the ship. It went down hill from there. My room was next to a family that had taken 4 cabins for 7 children and the parents, The 3 rooms for the children were next to mine. The parents room was 4 doors away. I did get my room changed but that was not easy to do since it was a holiday sailing. My next room was next to a man with 2 children. The AC in my room was terrible so I kept my balcony doors open only to be woken by screaming children on the next balcony. Nothing was done about this. The specialty restaurant that never allowed children under 12 yrs. bent their rules this time because there were so many children on board. Infants and toddlers were in the adults restaurant. They had to make every nickel and dime they could. There were so many people in the staterooms that it made this small ship very crowded, loud, and almost uncontrollable. Children running and screaming thru the halls and in the public areas. No one stopped them. Areas that normally were set aside for adults and quiet areas were over run with loud children and adults.

normgb43’s Full Rating Summary
Enrichment Activities
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Cabin Review

Cabin 7124

Cabin is OK. AC is terrible

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