Transfers seemed well organized and someone was always there to answer questions should you have any. It was a smooth process from us flying into Quito to embarkation.

Cabins were not redone (I believe bathrooms were). Quite tired, and honestly, embarrassing for Silversea. That's really my biggest complaint - I mean honestly, 80s shiny wood paneling??

Butler/room steward - rooms were cleaned regularly (although for example they didn't check in the middle of the day if someone wanted their room cleaned - they stuck to morning cleaning / evening turn down – including chocolates on the pillow of course). They bring things when you ask them to, but don't necessarily anticipate your needs. E.g., the fridge had a Coke and Coke Light in it to begin with. We drank the Coke Light, but it was not replaced until we specifically requested more of it. On the other hand, one morning we were planning to grab a quick breakfast right before going on a tour, but we didn't realize that breakfast was finished already, and our butler was able to scramble and bring us some breakfast items that weren't actually on the room service menu. They were very good at refilling our water every time they came in. Read more