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This was our second cruise on NCL and we have cruised many times out of New Orleans (our home port) on CCL and RCL. We (wife and I) have been on over twenty cruises and have never had a bad time. Getting on the Jewel was very fast, get to the pier around 10:45 or 11 and you will be on board around 11:30. Don't forget if you are a latitudes member there is a special quicker line for you. Parking is $112 in the outside lot called the whale lot. Food on this ship in all areas is very good and some of the best I've had on a cruise ship. However, the service in the main dining rooms for either lunch or dinner is some of the worst and slowest service ever. I believe because they already have their tips and the staff does not really work for them anymore as they did back in the day of tip envelopes. Many cruise lines are going with the prepaid tips and service is really suffering because of this. Dress on this ship anywhere is VERY casual and the majority simply wear slacks, nice shorts, polo style shirts or simple sun dresses. Leave your formal items at home. Multiple times we waited in MDR for either lunch or dinner for over 30 minutes before we were served ANYTHING, and several times we were the first ones into the MDR. Our main problem with NCL is the Anytime Dining which is anything but "anytime." We had a group of 11 and the only time we could ever get a reservation was either 5:00 or 9:00. Then when we showed up for our time we were given a pager and told they would beep us when the table was ready. usually this wait would be from 15 to 30 minutes. This also seemed to be happening for others with groups for two or more. Multiple times in the MDR's it was just my wife and I for breakfast or lunch and we experience waits of nearly 30 minutes just to receive our drink order. The two specialty restaurants we ate in were outstanding, The Brazilian restaurant where they served all the carved meat is not to be missed and the fry table is outstanding. Overall the food is excellent, but repeats items often, but the service is some of the worst ever. The ship is very clean and the staterooms (we had a balcony and my kids had an inside cabin) are your average cruise line type in decent condition. The shower is larger than most other lines and the hairdryer is the best hairdryer I have ever used. The TV is horrible with no ability to access your account online and the channels come and go for no reason. Our room steward was excellent and most of the other cruise staff are friendly. We did not like the lay out of the ship and found it flowed poorly with us always having to go up or down and front or back, it seemed like a boxy old house and not planned very well. Had a great time, but due to the anytime dining we won't cruise NCL again.  

Not a fan of anytime dining

Norwegian Jewel Cruise Review by paulgraff

Trip Details
This was our second cruise on NCL and we have cruised many times out of New Orleans (our home port) on CCL and RCL.
We (wife and I) have been on over twenty cruises and have never had a bad time.
Getting on the Jewel was very fast, get to the pier around 10:45 or 11 and you will be on board around 11:30. Don't forget if you are a latitudes member there is a special quicker line for you. Parking is $112 in the outside lot called the whale lot.
Food on this ship in all areas is very good and some of the best I've had on a cruise ship. However, the service in the main dining rooms for either lunch or dinner is some of the worst and slowest service ever. I believe because they already have their tips and the staff does not really work for them anymore as they did back in the day of tip envelopes. Many cruise lines are going with the prepaid tips and service is really suffering because of this.
Dress on this ship anywhere is VERY casual and the majority simply wear slacks, nice shorts, polo style shirts or simple sun dresses. Leave your formal items at home.
Multiple times we waited in MDR for either lunch or dinner for over 30 minutes before we were served ANYTHING, and several times we were the first ones into the MDR.
Our main problem with NCL is the Anytime Dining which is anything but "anytime." We had a group of 11 and the only time we could ever get a reservation was either 5:00 or 9:00. Then when we showed up for our time we were given a pager and told they would beep us when the table was ready. usually this wait would be from 15 to 30 minutes. This also seemed to be happening for others with groups for two or more. Multiple times in the MDR's it was just my wife and I for breakfast or lunch and we experience waits of nearly 30 minutes just to receive our drink order.
The two specialty restaurants we ate in were outstanding, The Brazilian restaurant where they served all the carved meat is not to be missed and the fry table is outstanding.
Overall the food is excellent, but repeats items often, but the service is some of the worst ever.
The ship is very clean and the staterooms (we had a balcony and my kids had an inside cabin) are your average cruise line type in decent condition. The shower is larger than most other lines and the hairdryer is the best hairdryer I have ever used. The TV is horrible with no ability to access your account online and the channels come and go for no reason.
Our room steward was excellent and most of the other cruise staff are friendly.
We did not like the lay out of the ship and found it flowed poorly with us always having to go up or down and front or back, it seemed like a boxy old house and not planned very well.
Had a great time, but due to the anytime dining we won't cruise NCL again.
 
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