Good Ports and Itinerary but poor Officers and Managers : Island Princess Cruise Review by Nebraskaguy76

Island Princess 4
Member Since 2013

Overall Member Rating

Good Ports and Itinerary but poor Officers and Managers

Sail Date: December 2013
Destination: Panama Canal & Central America
Embarkation: Fort Lauderdale (Port Everglades)
I was a little nervous at the begining of this cruise. I had never been on a 11 night cruise before and being in my mid 30's I was worried it may be a little older crowd. Although I would say the average age of passangers was in theirearly 60s there was also quite a few younger people.

We had a superior balcony cabin on the Caribe deck. The cabin was nice and plenty large with lots of storage and the beds were average. The balcony was huge. The bathroom was average but the shower was tiny.

The ports and shore excursions were nice. We really enjoyed Central America and wish we would have had more time to explore. The Panamal Canal was excellent. I would really recommend the fairyboat excursion through the canal.

The movies under the stars is a good idea. Even though we didn't watch a movie at night they played movies during the day. It was good to have some entertainment while laying on the pool deck or swiming.

The food was average. It seemed that More it started out well but the qauility and selection declined over the 11 days. The Horizon Court buffet was pretty bland and seemed to have the same food throught the cruise. The main dining room was average. It wasn't great but you could always find something you liked. The service in the dining room was hit and miss. More miss than hit. The servers didn't seem to care. One evening a friend ordered a drink from the bar. The drink glass had a crack in it and when he picked up the glass it broke. Our waiter wanted to charge him for another drink and couldn't understand why he should get the drink replaced at no cost.

The entertainment was average. The headliners were good and the production shows were average. The problem was the ships entertainers themselves. The singers were nothing special but they and the dancers walked around the ship like royality. They did not interaact with the passnagers and had their own qlique. I would think you would want entertainers interacting with passangers and making it a friendly environment. They did nothing of the sort.

The officers and managers were the same way. I rarely saw officers interacting wtih passsangers. The same with the managers in the restaurants. In the restaurants the managers stood around watching servers and passangers but not interacting with either.

One night there was a deck party. At the show they announced the officers and entertainers would be attending the deck party and it would be a chance for passangers to get to know them. The officers and entertainers congregated around the bar where they interacted only with eachother and proceeded to get half drunk and loud. It was very unprofessional.

Didembarkation was well organized and went smoothly.

Overall it was a good cruise and the line saff was great. The ship was nice and the ports were great. I think if the officersa and entertainers would come down to earth a but it would have made it a much more enjoyable experience. Less

Published 01/01/14

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