Norwegian Pearl Review

4.0 / 5.0
2,403 reviews

Good activities poor dining service

Review for the Western Caribbean Cruise on Norwegian Pearl
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totalee
2-5 Cruises • Age 50s

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Additional details

Sail Date: Dec 2013
Cabin: Mid-Ship Inside

I had a good time on my cruise on the Norweigian pearl. the Cruise activities staff was excellent and did a great job with pool parties and other activities. I had taken a cruise on the Epic six months ago and this cruise was more fun and the staff was more energetic and worked to get everyone who wanted to be busy involved. However the service in the Indigo Dining Room was horrible, I went there the first night I was shuffled between three waiters, I received a salad then was kept waiting for over 45 minutes before my entrée was brought out, the waiters never presented a wine list, and acted like it was a pain to finally bring me my food. Other tables were seated after I had eaten my salad and they had eaten their entire meal including dessert while I was waiting on my entrée.

I spoke to the food and beverage director about this and the when I went to the Summer Palace Dining room on two other evenings the service was excellent, I think he may have put a notation by my name to ensure I wasn't ingnored.

The Buffet food was OK but not as good or as wide a selection as on the Epic.

Cabin Review

Mid-Ship Inside

Cabin IA

Inside starteroom was fine for one person. Several adjacent rooms had 3 large people in them, I noticed that these are the people that I saw at all the ship activities, so the small rooms were a great incentive to get out and get involved with the ship's activities

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