You mean the cruise from hell?: Celebrity Summit Cruise Review by hopeeternal

Celebrity Summit 1
Member Since 2010
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You mean the cruise from hell?

Sail Date: September 2013
Destination: Canada & New England
Embarkation: Bayonne (Cape Liberty)
Starting a few days into the cruise it became obvious that more and more people were absent from the dining room. Some jumping up from their tables and running out of the room. I overheard a number of people talking about someone in their party getting sick to their stomachs. My roommate starting getting sick. This is a lady who never gets sick. The first management acknowledged anything was wrong was by a letter left in our cabin. They claimed that it only involved 3% of the passengers. But it was pretty obvious that at least 50% of the people were missing from their tables. And the lounges were pretty deserted every night. By this time I was pretty sick, out of the blue, with a terrible cold. My roommate was still under the weather. There were mobs of people waiting at the medical center to get shots or pills for vomiting. According to the CDC, cruise ships do not have to report illness until it was over 3%. We missed some of the stops and were too sick to leave our cabin. Then some More people started coming back to the dining room, but others in their party had become sick. The crew was wonderful - the cabin stewards waiting on us - delivering sick food. The dining room staff. There were two nights I ended up the only one at my table, and that's only because my roommate was so sick and crabby, I had to leave her alone so she could sleep. The last two nights we were the only two at the table. Everyone else was sick, either with the Norovirus or the cold. Not only were we both sick for almost a month after we got home, it was reported on Cruise Critic that quite a few people had been sick, or gotten sick with both the Norovirus, or the cold, within a day or two of returning from the cruise before ours. But management hushed it up, and allowed us all to get on and get sick. We have been on many cruises, but this was the worst cruise ever. Celebrity tried to cover it up, but it didn't work. To add insult to injury, we all received a $75 credit to be used within a year. Like we would ever get on that ship again??? Less

Published 12/28/13

Cabin review:

Everything about the cabin was fine. There could have been more variety on the TV, though.

Port and Shore Excursions

It was so confusing at the port, we had trouble finding out how to get into the city, and how to get back. Everyone at the port told us something different about the buses, shuttles, etc. and we wasted a lot of time running back and forth and worrying about getting back to the ship in time.

Read 495 Boston Reviews

Once again, everyone at the port gave us confusing instructions. We found this true at almost every port we visited. We wasted a lot of time waiting because of poor instructions. This was especially true of Halifax and their bus system. And we attended the port talks. We weren't able to enjoy Quebec because we were not feeling well the first day, and the second day we were too sick to even get off the ship. It was a big disappointment.

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Member Since 2010
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