SuperStar Virgo Review

Profiling on SuperStar Virgo Cruise

Review for Asia Cruise on SuperStar Virgo
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pbhugra
First Time Cruiser • Age 40s

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Sail Date: Nov 2013
Traveled with children

This would be the worst review I had written….and if anyone wants to verify, I stayed in Cabin 11578

My family had high rather very high hopes from Star cruise however the experience was hopeless and pathetic. Couple of reason, however the primary one was due to profiling done on board with us. Many experiences that we captured and would like to share with fellow people who are planning to go on this cruise.

1. Profiling - We all went for breakfast and upon requesting to be seated next to window, I was told that those seats are given if we had reservation only, which a fair comment and I went ahead. My wife was little late, and when I was inside asking the staff about the table allocated to me, she said if possible please allocate us window, not knowing that those seats are on reservation only. And the response was shocking and totally different than what was told me outside…the staff told us that's for "western only". I asked many times what do you means and this person was only calling out one fact "it's for western only". When I said are you profiling, she immediately changed to "its only allocated when you are having western breakfast and not Indian, as Indian buffet is far form those seats." I told that staff person that if it's far, then it's a problem for me/family, and we can mange as I could see my kids wanted to sit by the window…..but she was adamant on the fact that I can't.

Cabin Review

Cabin rooms have bad stinking sheets with stains on it.

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