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Navigator of the Seas Review

4.5 / 5.0
Editor Rating
2213 reviews
5 Awards

Grumpy Staff - Problems Every Day

Review for Navigator of the Seas to Transatlantic
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First Time Cruiser • Age 70s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Nov 2013

This review was for the back to back transatlantic cruises November 3 - November 24, 2013.

I have traveled several times with Royal Caribbean as well as six other cruise lines but this cruise was the worst for grumpy staff, maintenance issues, poor service, poor quality of food, and staff that had no clue on how to perform their basic duties. However, there were some outstanding individuals that always went above and beyond what was their job. Those individuals were Mikhail and Jaime table 318 in the main dining room, Carlo Bangkas - server in My Time Dining and Windjammer, and No No - Maitre d' in My Time Dining. Each one of them always had a smile on their face and were willing to solve any problem. They gave over 100% ever single day. Royal should be proud of these individuals.

The cruise overall was just okay but one had to deal with issues on a daily basis that really took away from the cruise experience. Some of these issues are as follows:

Cabin Review

Okay cabin.

1 Helpful Vote

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