I’ll begin this review where I ended my last one of the Celebrity Century in May, when I said we intended to re-board the Century, for its’ Hawaii cruise out of San Diego in late October. And so we did. My wife and I wondered if returning to the ship would live up to our high expectations, following our previous back to back cruise in May.
As before, we departed from London Heathrow, Terminal 5, on another BA flight. There is still no executive lounge for anyone other than the most frequent flyers on BA, and incredibly, yet again, we had a problem with the in flight entertainment system , however that turned out to be the least of our problems, as we discovered upon arrival in San Diego that our luggage was soaking wet. It had been left out in the storm that preceeded and delayed our departure from London.
We immediately emailed BA, but to date we have heard nothing. Yet another example of the contempt with which BA appear to treat their customers.