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Viking Neptune Review

-- / 5.0
Editor Rating
56 reviews

Portraits of Southern France 2013

Review for Viking Neptune to France
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2-5 Cruises • Age 60s

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Public Rooms

Additional details

Sail Date: Nov 2013

This cruse was our third river cruise and second Viking cruise. We left JFK on a Tuesday night, made a quick stop in London and arrived in Marseille Wednesday morning. All went well except my luggage never arrived and was still in London, The staff at Marseille airport were horrible and could not care about my luggage. We met the Viking person at the airport and were taken to a bus which took us to Avignon. My first objective was to find my luggage and when I arrived on the boat after check in I told the front desk about my missing luggage and they copied all the information and told me they would take care of it, relax and enjoy my vacation. We had a light lunch on the boat and went on a walking tour of Avignon to stretch our legs and give us something to do. Dinner was excellent on the boat, free wine and beer and it was a good time. After dinner I was disappointed my luggage had not arrived and we would be sailing early in the morning. The girl at the desk made several calls and tried to find my bag, it had arrived in Marseille and a courier was supposed to bring it to the boat, he never showed up.

The next morning we had an early morning sail to Arles, it was nice to watch the sun come up and travel on the river. After breakfast we had a walking tour, a nice guide and visited all the highlights in this city. We went back to the boat for lunch and behold, my luggage was delivered to my room. We were told that because of the condition of the river we would have to take a bus back to Avignon and not cruise on the boat.

We had dinner on the boat and the boat took us up river to see the old ruined bridge at night. Viking opened the bar all night for everyone to make up for the bus ride back. This was an outstanding gesture on their part.

Cabin Review

It was the perfect size for the two of us. Very clean with a big bathroom.

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