1. Home
  2. Cruise Reviews
  3. ms Sapphire
We stayed at their top level suite on the third level. The room was nice and decent amount of room. The tours and guides provided very good information and were overall very good. The staff took good care of us and our only real issue was the food was just subpar and not what we expected at all. Tauk is promoted as a quality luxury river cruise but the food was very poor quality. We have cruised on Silver Seas, Crystal and we dine out at least two days a week with a wide palate. The quality of the ingredients was not fresh and it seemed to an attempt to cook more American dishes rather than using fresh local ingredients and cook more local fare. We had consistently poor lunch and dinner meals with one evening so bad that our entire table sent the main veal dish back as it was just plain bad with the meat looking grey in color. Salads listing grilled fresh artichoke hearts were straight out of the can uncooked and bland. We met many other guests complaining about the food. Many of those other guest ended up dining on the same boring chicken or cheap 1/2 inch steak as the other options were so bad. We plan on trying Tauk one more time as they offer a trip to the Holly land but if the food is this poor again then we will have to look for another option. Their food really was a shock as they promote themselves more like the Silver Seas for river cruises but so far they are barely above a Uniworld or Viking river cruise which compared to an ocean cruise line are more like cheap Celebrity cruise ships. One other complaint is that quality hotels and restaurants generally tell sick employees to go home and not work but at Tauk they had a tour person very sick with a cold whom got me and many other guests sick with a terrible cold during our precious vacation. That might be expected on a low end cruise line but I thought Tauk was higher quality? We plan on trying them out possibly one more time due to they offer a tour to the Holly land but if the food is this poor that will be our last Tauk cruise.

Disappointed in the food but enjoyed everything else.....

ms Sapphire Cruise Review by zudo

5 people found this helpful
Trip Details
We stayed at their top level suite on the third level. The room was nice and decent amount of room. The tours and guides provided very good information and were overall very good. The staff took good care of us and our only real issue was the food was just subpar and not what we expected at all.
Tauk is promoted as a quality luxury river cruise but the food was very poor quality. We have cruised on Silver Seas, Crystal and we dine out at least two days a week with a wide palate. The quality of the ingredients was not fresh and it seemed to an attempt to cook more American dishes rather than using fresh local ingredients and cook more local fare. We had consistently poor lunch and dinner meals with one evening so bad that our entire table sent the main veal dish back as it was just plain bad with the meat looking grey in color. Salads listing grilled fresh artichoke hearts were straight out of the can uncooked and bland. We met many other guests complaining about the food. Many of those other guest ended up dining on the same boring chicken or cheap 1/2 inch steak as the other options were so bad.
We plan on trying Tauk one more time as they offer a trip to the Holly land but if the food is this poor again then we will have to look for another option. Their food really was a shock as they promote themselves more like the Silver Seas for river cruises but so far they are barely above a Uniworld or Viking river cruise which compared to an ocean cruise line are more like cheap Celebrity cruise ships.
One other complaint is that quality hotels and restaurants generally tell sick employees to go home and not work but at Tauk they had a tour person very sick with a cold whom got me and many other guests sick with a terrible cold during our precious vacation. That might be expected on a low end cruise line but I thought Tauk was higher quality?
We plan on trying them out possibly one more time due to they offer a tour to the Holly land but if the food is this poor that will be our last Tauk cruise.
zudo’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Free Price Drop Alerts
Get ms Sapphire price drops
250,000+ people have entered their email

Cabin Review

Cabin
overall cabin quality was good and the room service was good.Only issue with Tauk was the poor food for lunch and dinner.