Where do I begin. Let me start off by saying that I am not a newbie when it comes to cruising. I have been on over 18 cruises and look forward to them every chance I get. We picked NCL for a few reasons. One was that the ship was new and we also liked the Freestyle way of dining. Also, I had a really nice experience with NCL on a NEw England cruise a few years back. We had a group of 20 and I can say with great certainty that i will NEVER sail with NCL again. Let me start with the positives. The ship was beautiful and the cabins were very nice. Our cabin steward was right on the ball and kept our room nice and clean. The shows were fantastic. We also can say that our daughter had a ball at the kids club. That is pretty much the positives I can say. Now to the negatives- the food was awful in the main dining rooms. The service we encountered was extremely slow and attitudes were plenty. It got to the point that we had to eat in specialty restaurants which is fine but should not necessary to get a decent meal. The lunch meals were the lowest quality food you could find. Very low quality deli meats. Bottom of the line dark meat chicken and VERY little selection. Just plain AWFUL!! What bothers me the most was the attitude I received from SEVERAL crew members. I was shocked!! The casino crew was also especially rude. We went to play bingo and it was SUPER EXPENSIVE! I think $35 dollars for bingo for a minimal entry is crazy. The photographs were also very expensive. $25 dollars for an 8 X 10 is NUTS! I can truly say I look forward to my next Carnival cruise after this debacle of a cruise. Was booked to go on it again in April but am in the process of switching.