After reading months of Jewel reviews, I was prepared to be a little let down based on the comments of so many. Boy was I wrong! My wife and I are experienced cruisers including working for Cunard. I will try to keep my comments about the ship and crew and not the ports of call.
Embarkation was relatively painless, although the construction around the terminal made for a huge traffic jam. Arriving on the ship we were greeted by music and a very welcoming cruise staff, and there was never a let down in the enthusiasm and courtesy for the rest of the cruise. The entire cruise staff had such a positive helpful attitude! Being a cc member I attended a meet and greet and the entire hotel management team showed up. We were given their personal phone extensions and asked that we call with any issues. I don't think they got a call all week! After meeting them I was amazed how often I saw them all week mingling with passengers or overseeing their people to ensure everything ran smoothly.
We were a party of seven from 15, 19 and 22 to 50's to 80's so this is a "consensus" review. We had two balcony cabins and one inside cabin. The balcony cabins we big enough for two comfortably, but the third person made for cramped quarters when the sofa bed was out. We will try to get a cabin that has a fold down bunk the next time. There is literally no way to get to the balcony without walking on the bed! Storage was just enough for three. The baths were big, but we felt the glass door for the toilet wasn't needed. In fact the inside cabin was slightly smaller and didn't have the toilet divider and actually felt bigger. Our cabin steward was always available and ready to help with anything.
Great balcony cabin for two, cramped with three as the pull out sofa bed completely blocks the balcony. We will try to get a balcony with a fold down bunk next time. Bath is nice. Balcony big enough for two chairs and a table and a couple extra people. The location was perfect just two flights up to the activities.