Ship - Accommodation & Service - 4/5
The ship lived up to its reputation and our Junior Suite accommodation was superb. It was probably the best cabin we have had on a number of cruises with perhaps the exception of the QM2. Things were spoilt a little on the second day when we noticed a terrible smell seeming to come from the bathroom which totally pervaded the whole cabin. We complained, but it lasted for a day and an uncomfortable night before it was fixed.
Another minor negative was the laundry service which we were advised when booking was free for our class of cabin. I did however check with reception and was told there that it was not free. Unfortunately I did not have the booking advice with me, but I later raised this with the cruise director who also informed me that he was unaware of it being free. We later received an apology with the information that it was in fact complimentary and that there had been "a communication error”.