Disappointing experience: Sapphire Princess Cruise Review by domesticgoddess

Sapphire Princess 2
Member Since 2009
4 Forum Posts

Overall Member Rating

Disappointing experience

Sail Date: October 2013
Destination: USA
Embarkation: Los Angeles
We have done over 12 cruises in various parts of the world, and this cruise was not our favorite. Our travel to the ship was uneventful, as our son dropped us off at San Pedro Pier.

The embarkation was smooth and quick. There were no long lines, and we were well received.

Our Stateroom was another story. The day we arrived, our A/C was working. But for the rest of our cruise, we coudn't get the AC to work! We stayed in room L225. We had the AC repairman come to investigate it, but it continued to be hot and dry. They said they "fixed it" but it didn't work again!

Also, on the day before we disembarked, there was a terrible "banging" noise coming from the ceiling. We called the front desk, and discovered they were repairing the pool above out stateroom, which was leaking! They came to check out the noise in our room three times, but only offered us each a pair of cheap foam earplugs which didn't work! They said they would be finished in 15-20 minutes, yet an More hour and a hakf later, there was still banging and scraping and sanding noises eminating from the pool above us! I never did get to take a nap that afternoon!

The ship was clean and well maintained. The cabin stewards were great! The best part of this cruise was the Saphire group called "Paradise", a string quartet!

Dining? The food was extremely spicy, and their chicken salad in a crescent roll made my mouth feel like it was on fire. Their Indian food made my husband's mouth and lips swell. And the beef was served raw and bleeding. The sauces were entirely too spicy, and we had indigestion all week. (We live in Texas, and love Mexican spicy food, so I think it was the ship, not our palates!). As for the specialty restaurants, even when we had made a reservation, we weren't given a seat for 45 minutes to an hour after we stood there patiently waiting! The food was a disappointment over all, combined with the slowest wait staff in the history of mankind.

Ship's Activities- My husband enjoyed the spin classes (for a fee of $12/each). Their evening shows were overcrowded, and there were many patrons standing during each night's show. The bulk of the audience arrived at least an hour early to get a seat, and then the show usually only lasted 30-40 minutes.

We didn't use the shore excursions, other than book the shuttle to LAX after the cruise was over. That went smoothly. We exited the cruise terminal with our luggage, and our shuttle bus was right outside the doors! Fantastic process!

Disembarkation was a breeze and actually ended sooner than their projected time.

Summary- While parts of this cruise was memorable, the food and our room was not! Less

Published 10/27/13

Cabin review:

Our cabin was hot all week, and even after the repairman came and said he "fixed the AC, it still didn't work all week. They also were repairing the pool above our room, so there was a tapping noise for an hour and a half, so we couldn't take a nap!

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