Like many people I read reviews about this cruise after I'd booked the trip and as a result of people's awful comments, I was very close to cancelling. Now I'm back, I'm very glad I didn't.
I'd cruised once before with Thomsons and was very aware that this was the least plush of their ships but, I'll admit I was sold on the all inclusive package, which would have cost me a further £200 per person if we'd gone on one of the other ships.
So, in a nutshell, I agree the ship is dated - but I knew that from other reviews, and I totally agree in that it was spotless and the staff were really helpful and friendly.