We cruised on the Mediterranea in September this year. We boarded the ship in Rhodes which was uneventful. Quickly processed and on board within about half an hour. Our suite was lovely, plenty of storage and an excellent bathroom. Our luggage arrived very quickly. We enjoyed the champagne ready and waiting for us in our suite. The Canapes delivered a little later too were a nice touch and we certainly enjoyed the fresh fruit each day. The bed was comfortable with lovely soft pillows. The cabin staff were efficient and helpful.
Breakfast - As the restaurant offering waiter service closed far too early we chose to have breakfast in the self service restaurant. It was utter chaos. Not all serving areas were open and those that were would suddenly close even if there was a queue of people waiting to choose their breakfast well before the closing time. The drinks queue was always hectic due to coffee running dry or water running dry then milk packing in or juice. Rolls and bread seemed to be in alien places and butter in a totally different area. Nothing flowed. Tables however were cleared quickly " too quickly sometimes when you had put a plate down and turned around to search for milk for your cereals or butter for your bread when you returned your plate had gone!
Lunch - this too in the self service area was just the same. Utter chaos. The area serving food by the pool was very basic too - chips and burgers mostly.
Dinner - We chose to have dinner at the earlier time at 7.00 and found ourselves seated at a table of 8 which suited us as we all got along well.. The dining room is beautiful and our table was by the window. However, we found the food extremely disappointing. For example, the first night we both chose Lamb Shank as our main course and when it came it was a few thin strips of tough lamb on a bed of sloppy instant mash " no taste " no seasoning. It was tasteless and not what we expect of Cruise Dining. The following evening I selected the veal and I think it was the same meat as the previous night, again on a bed of instant mash and tasting of absolutely nothing! We took the option one evening of dining in Medusa Restaurant (extra supplement of around 22 Euros) NOW THIS WAS MORE LIKE IT! We were back to what we expect of cruise dining. The napkin was placed on our lap, we were made to feel special, the food was an absolute dream. The service wonderful " just like it used to be; but in this restaurant there were enough staff to provide this excellent service not like in the main restaurant where the staff were trying to give a good service with far too many people to attend to.
The bars on this ship are lovely, very comfortable, plenty of them and good entertainment to suit all tastes, plus quieter areas if you want them. The service from the waiters was good even though they were rushed off their feet. We had taken the all inclusive option and the variety of good quality drinks was very extensive and generous. We would certainly recommend this package.
The sundecks are pleasant and well laid out with room for everyone. Only slight criticism here is that the sun beds are very close together making it difficult to get on and off them and also not giving an inch of personal space. Must say though that each time we wanted to lie and relax we found a sun bed every time. The waiter service on the deck areas was very good and we regularly had morning coffee for me and a pot of tea for my husband sitting at one of the many tables on deck (then a couple of other drinks as the day progressed!) Entertainment by the pool was provided but it did not take over; there were enough quiet times too.
We liked this ship, lovely polite staff who work so hard but the catering left a lot to be desired. It let Costa down. Part of the joy of cruising is enjoying fine dining with attention to detail. Somehow this did not happen " shame isn’t it? So come on Costa get it sorted. You have a gorgeous ship, great staff, lovely suite, fantastic bars. First time in a decade hubby and I have stayed up until 2.00 am enjoying the other parts of the cruise.
Good position and a lovely suite. Balcony had recliner chair and sun bed plus a small table. Champagne on arrival, canapes first night and fresh fruit replenished each day. Comfortable with ample storage. Full bathroom too. Very quiet position.