Carnival Dream Review
Great Guest Services, Dissatisfied with Camp Carnival
Rating by category
Additional details
Dinner at the Steakhouse (Chef's Art) was incredible and well worth the money! We had two birthdays while on board and they went above and beyond. We dined in the Crimson dining room a few nights and everything was great. We found that the dress code was not really adhered too - not a huge thing but I really don't want to see people in bikinis and bathing suits in the inside dining areas.
Our room steward, Ozzy, was extremely friendly and always greeted us by name. He went above and beyond, especially little extra touches for our 5 year old. (See separate review regarding our original cabin, 11218).
We utilized the spa, as we were in the spa class. Julieta (the assistant spa manager, I believe) was so nice and informative about the products we used during a couple's mud treatment (highly recommended). The spa overall was awesome and never too crowded.
Cabin Review
We were in 11218 however, we were woken up the first two mornings by the treadmills above us at 6 a.m. We phoned Guest Services and Svetlana was amazing! Within 30 minutes she had a new room (11246) for us a several doors down in the same class (only one left so we lucked out). Carnival really did a poor job in terms of layout - they should have put the treadmills above the elliptical machines, which would remedy this, I believe. We paid extra for the spa cabin to relax, and definitely did not get that as people were using them all through the day. Unfortunately, two other parties were with us on the same floor and had to deal with the noise since we were the ones that got moved. (They were in 11210 and 11214).