Norwegian Gem Review

Overall an Enjoyable Cruise

Review for Canada & New England Cruise on Norwegian Gem
User Avatar
mastercruiser13
10+ Cruises • Age 70s

Rating by category

Value for Money
Embarkation
Dining
Entertainment
Service
Cabin

Additional details

Sail Date: Sep 2013

Embarkation on September 20 was a breeze as we arrived at 12 Noon, jumped on the line for Latitude menbers and were on the ship at 12:35 PM. This was our third NCL Cruise, but the other two were over 5 years ago when the cruise line was owned by a different company. We noticed a significant improvement in the Garden Buffet area where the food display, ambience, and staff were much improved from our prior experience on the line. There were about 2200 passengers on board with only 30 children. The crowd was mostly 65+ from the UK, Canada, US and a few from elsewhere.

The shows in the evening were of good quality and varied, but only 45 minutes in length. The piano player, guitarist and trio played in the lounges or Atrium or at the pool and were very talented.

All the staff, including the senior management team, did an excellent job and were outfront about being available for any concerns. I had the pleasure of personally speaking with the Hotel Director, Food and Beverage Director, and Beverage Director to discuss various issues. They all were attentive, pleasant and showed a high degree of interest in my comments and taking action as necessary. This is the only senior staff on any of the 17 other cruises that I have been on that have been available from Day 1 to meet with or be available to the passengers. This is an outstanding policy and one that other cruise lines should emulate.

Cabin Review

previous reviewnext review

Find a Norwegian Gem Cruise from $278

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.