Of the ten cruises that my wife & I have taken, this cruise would rank #9 of the 10. (RCC, Princess, Carnival) Anyone can complain for no reason, so here are our reasons.
1-Prior to our cruise we made a mistake, booking an excursion upon our return to Boston that we could not keep due to an earlier flight, we asked for cancellation, had to argue with RCC to get them to agree to refund, they said it was taken care of, they did not take care of it, travel agent finally got it corrected.
2-Transfer from airport to dock (15 minute trip) took 90 minutes because they cancelled a bus trip & left us standing outside the airport. Their procedure is set up to be a minimum of 15 minutes to the port & a maximum of 45 minutes.