We booked our first cruise on a Carnival ship for my husband, adult daughter, and myself about a month before embarkation and received a call from Carnival ten days before our cruise offering us an upgrade from an Outside cabin to a balcony cabin at a discounted price. We decided to take the offer so we were moved to cabin #6388. We drove to North Bergen, NJ two days before the cruise to have a day to visit NYC. We stayed at the Comfort Inn and was very disappointed with the accommodations. They were definitely not up to typical Comfort Inn standards. We arrived at the port about noon the day of embarkation and the check in process was relatively quick.

After arriving on Glory we made our way up to the Lido deck for lunch at Guy's Burgers which was delicious. We then proceeded down to our cabin and our luggage was delivered within the hour. The first thing we noticed about our cabin was how spacious the cabin was which comfortably fit the three of us. My husband and I then noticed that our bed had a concave spot in the middle of each mattress so even though the mattresses were put together as one bed you still couldn't sleep near each other because you would roll back into your respective hole. The beds seemed very old and were so compressed they didn't have any bounce to them and were like sleeping on a cement slab.

One other issue we had with our cabin is the fact that you could hear the sounds and music from the arcade in our cabin at all times day and night. We will forever have the Pac Man tune stuck in our heads! I reported the sounds to guest services and they stated that they had to come up to our cabin and validate that we were really able to hear the noises. They contacted us everyday to see if the noise was better but nothing ever seemed to be different. In the end they decided to give us a 15% discount on our cruise fares since they couldn't correct the problem. Honestly I would have rather had some good night sleeps rather than the discounts. Read more