Having taken our most recent cruise with Royal in march, on the Freedom of the Seas, we had high hopes for our 9 night cruise on Explorer of the Seas August 22, 2013. We were very disappointed. First the good-
We were in an owners suite. The room was spacious . Lots of closet space. Denzel in concierge wonderful. Ice show wonderful. Alcohol plan worth money. Our waiter in dining room fantastic. Every spa service well done. All staff at bars and restaurants very friendly. Didn't think ship in terrible shape as some posters. Yes, needs a facelift, but not terrible!
The bad-
Cabin 1300- loved location- room spacious- closets abound- steward terrible barely cleaned- bed very uncomfortable- heard they were changing out mattress soon- shower was small- shower needs a ledge to put things on. Had problem with lights- kept flickering for no reason- eventually fixed