Disappointed cruiser: Oosterdam Cruise Review by cruiserted5

Oosterdam 3
Member Since 2013
1 Forum Post

Overall Member Rating

Disappointed cruiser

Sail Date: September 2013
Destination: Alaska
Embarkation: Seattle
Embarkation: Great

Suite: Great

First day at sea: Great

Juneau: Great! Took the fly out fly sighing tour. Best tour ever.

Then things went to h-e-double hockey sticks.

A storm came in which cancelled our stop in Sitka so they moved our stop in Ketchikan up one day from Friday to Thursday. Thursday morning we were told because of the storm we now couldn't stop in Ketchikan either. So they locked down the ship (no one was allowed outside) and sailed around in the storm for two and a half days straight. Come to find out, the Golden Princess stopped in Ketchikan Friday with no problems and people had a great time!

With nothing left to do we drank and ate all day because there was no entertainment. You'd think with two ports cancelled they would put some people to work providing entertainment for all the restless people: but they didn't.

Although our port charges were credited back to our account and a discount on a future More cruise was offered, there was no other attempt to compensate for missing out on 2 of the 4 ports of call. No shipboard credits or anything.

I've been on Holland two times prior and must say the food in the dining room was not good. We ate most meals in the Pinnacle or Canaletto because of this.

To finalize, after not taking a vacation for two years and missing two stops in Alaska, I can definitely say it was a disappointment. I realize they cannot control the weather but to find out another ship went to our port of call on the same day we were supposed to was unacceptable. And please, don't lock people up like animals with nothing for them to do...plan ahead for situations like this. Thanks, The End. Less

Published 09/24/13

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