This cruise was simply an unmitigated disaster. I have been on plenty of cruises to know what good service is and what to expect, and Crystal simply failed. The reviews convinced us to take this cruise, and I hope this review convinces you to PASS on Crystal. I will not take this ship again.

EMBARKATION

Went smoothly. Bags delivered promptly. We were not offered anything upon our entrance to the ship - no champagne, no guidance, nothing. Read more