We booked the cruise in Sep 12 having been offered All Inclusive as an incentive. The cabin grade we were after was "Sold Out" and the cheapest we could get was a D Grade cabin on Deck 4 (We had already booked a Transatlantic for a few weeks earlier on another liner so this was a Bonus Cruise). At the time of booking there was only one price range offered. A few months later we noticed that FO had introduced 2 price ranges and ours was on offer for £400 less and the lower grade room we were told were sold out were being offered even cheaper. We tried a number of times both direct and via the Agent to rectify this to no avail.

The day before the sailing we were informed that our embarkation had been delayed by a few hours due to decontamination of the ship from a Norovirus outbreak the cruise before.

During the 7 days we witnessed several individuals being sick in public areas, unable to control their actions. The Captain had ordered all public facilities closed and passengers had to use there own cabin facilities. This had 2 effects - firstly people who use their own toilets are less likely to wash there hands after than those in a public toilet. Secondly, its no fun if you are trying to consume "All Inclusive" drinks on Deck 9 and the toilet is on Deck 4. It saved the company a fortune on Drinks! Read more