My husband and I have gone on around 40 cruises, many on larger NCL ships. because of the variety and relatively relaxed attitude.
After reading posts mentioning the poor timing of the elevators, poor internet and slow dining room service I was prepared to do a lot of walking and waiting. We didn't experience any of these situations. Once we got used to the size of the ship we appreciated what NCL was trying to do. The ship is more like a city on water than the traditional cruise ship. While eating in the "Waterfront" restaurants when we were in dock, we could imagine we were on land a waterfront area in New York. Some of the restaurants (Ocean Blue in particular) could rival a restaurant such as Oceania in New York, but half the price.
I expected the worst during a full holiday cruise out of New York but everyone was well dressed, polite and not afraid to discipline their children. Believe it or net I have seen worse from English children on Royal Caribbean out of Southampton.
15124 Small Balcony, uneven air-conditioning caused drafts in certain areas of cabin. Plugs did not fit certain charging plugs.