Luggage was searched and locks removed, but security denies doing so. My niece left us an envelope at Guest Services prior to leaving the ship on 8/25/13. We arrived on 8/25/13. Guest services could not find the envelope.
On our first night, we asked for directions to Southern Lights Lower, and was given incorrect information. We asked about our station to report to for obtaining safe information and were sent to the wrong place.
The sit down menu for brunch never changed, nor did the Lido make too many changes during the cruse. I was celebrating several things, and was supposed to have a birthday cake and sung too on 8/25/13 which was my actual birthday. Did not happen until I asked about it. I was bought a cake slice and sung too. One of the waiters in the Lido Deck frowned when I asked for a spoon. Sorry I did not get his name as I did not actually eat there any more.
Cabin 6291 was a good cabin. It was at the end of the hall and allowed us close access to the elevators. Even though it was an inside cabin, it was a little larger than most inside cabins. Everything worked perfectly in this cabin. Cabin 6315 and Cabin 6311 - my sister's cabins:My sister's do not have Internet access, so I am responding for them. This was their 1st experience with a balcony and they loved it!!!!! We had the petition unlocked since they were adjoining balconies which gave them more room. The view was great. Only complaint is that the rooms were directly above one of the hot tubs, and the kids / adults tended to be noisy. Once the spa closed for the night, it was perfect. We were given a tip to request a balcony near the end of the ship. They are supposed to be a little larger. Not sure if this is true or not.