American Independence (formerly Independence) Review

American Cruise Lines/nori virus on The Independence

Review for the USA Cruise on American Independence (formerly Independence)
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10+ Cruises • Age 70s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jun 2013

The worst cruise we have taken. Starting from the beginning:

The American Cruise Line brochure says you can board the ship anywhere from 10:30 to 12:30 and the ship departs at 1:30. Our train from Boston got us to the ship at 12:15. When we boarded they had already given all the security and boarding information.

From the minute we stepped on the ship there was a disconnect with the staff. The new Hotel Manager was constantly apologizing for the fact she had just arrived and needed to work on some "things". Why weren't these "things" addressed before she arrived or maybe that's why she was put on the ship. She kept saying please give me a few days to get things organized. On her behalf, by the end of the week, things were running smoother.

Cabin Review

Cabin Top

Owners Suite 301. At the front of the ship. Next door to the Bridge and across from the Captain's quarters. Photo on the internet is exactly the bathroom. One king bed, no headboard, two night stands, tiny sofa, a chair and writing desk. Tiny closet, tiny 3 drawer dresser to unpack. A few tiny drawers in the writing desk. There was a small window and a door to the very narrow deck that barely held two dirty chairs. The coffee table sat in front of the door to the deck. Very poorly arranged. Furniture and carpet tired. The location was quiet.

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