Celebrity Millennium Review

4.0 / 5.0
1,739 reviews

Worst cruise ever

Review for Alaska Cruise on Celebrity Millennium
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Alicia macdonald
2-5 Cruises • Age 40s

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Additional details

Sail Date: Aug 2013
Cabin: Family Ocean View with Balcony
Traveled with children

This was the worst cruise that. Have ever taken.

It started badly when I kept asking the travel agent if this was a family friendly crui as we were traveling with a group and we have young kids at the age of 2 and 4. We were promised that there would be lots for our kids to do on the boat and when we got on board there was only the kids play area for kids over the age of 3 which was horrible (I honestly think I had more toys in my cabin then they did in the play area for the kids). Before booking the excursions we were told that we could book babysitting on board, however, once we got on board we found out that we could only have babysitting if we were on the ship, so we were forced to cancel many of our adult only excursions and is not indicated at all on the cruise website. We tried to cancel the excursions for a refund due to this and they gave us a significant headache about it until we finally got a refund for them after going up to management at the cruise, which we shouldn't have had to do.

We sailed on aug 16 and we were at sea on aug 17. We spent aug 18 in Ketchikan alaska only to be leaving there at 4pm then to hear a large bang and then two hours later hear that we had to return to Ketchikan do here we remained until they cancelled the cruise and flew us out on aug 21. We kept being told in announcements that they'd only cover the full cost to get us home, however, when we got written information it then indicated only change fees up to $200 per person, which didn't cover our change fees.

Cabin Review

Family Ocean View with Balcony

Cabin FV

You can hear people in the cabins on either side of youLooks are outdated and not fresh at all with lots of little things broken (I.e. patio doors)Older kids will figure out the patio doors quickly and you can't lock them making it a safety concern

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