Island Escape: Island Escape Cruise Review by Smurfpapa
Overall Member Rating
Destination: Europe - Western Mediterranean
Do not pay for a balcony cabin if you wish to be able to sleep either entering or exiting port. We were in 9584 and the first shock came when we were about to leave Palma on day one, approximately 20 mins before departure when the ship is preparing for departure everything in the room vibrates so loudly that you can't hold a sensible conversation, and hold onto your drink if it is on the glass table in your room as it won't be there when you want to drink it as the vibration moves everything. This cabin is one of the most expensive on the ship, and is not really suited to more than two people, if you have even one child the cabin becomes very crowded when the sofa bed is made up. In the morning and late evening when the tables and chairs are put out on the upper deck, the crew drag these across the floor, this is also More loud enough to wake you up. Why pay for the circle when you get stalls seats!!! The day at sea, is a great day to get to know your surroundings however, be warned you may need your sea legs. The crossing from Palma to Corsica can be choppy and those of you that are not good sailors may find that you spend this day lying down. It may not get your holiday off to a great start.
Look out for Carlos M in the Beachcomber restaurant, he makes eating a fun experience. The food on this cruise is to a good standard and there is always plenty to eat ( small niggle, someone needs to learn to cook the bacon, okay if you like it burnt and very crispy) The itinerary for this cruise is second to none. The ports visited are well worth seeing and if you are able to go on any of the planned excursions then you will have a great day out. Most of the excursions are well organised and there is no queuing to get off the ship, except Barcelona where all the trips leave at the same time and the mid ship staircase becomes a car park as you wait to exit the ship! The onboard entertainment seems to cater for all tastes, no personal experience as too tired from the lack of sleep due to the external cabin noise! Drinks package is plenty to cater for the average taste, if you want to vary your drinks then you may have to pay, but bar prices are fair. The photographers on board are there at every opportunity taking photos of your cruise, a great way to remember not only the ports of call but you can also have that special family portrait taken. Prices can be a little on the high side but a great memory of the places you have visited. The crew that run the photo shop work really hard and are always friendly and approachable. The cabin stewards who keep your cabin clean and tidy, are in twice a day, and they are always on the go, look out for the towel art, it will put a smile on your face when you return from that excursion off the boat. Think the monkey was my favourite!
Onboard shops are typical of most cruise ships, I can highly recommend the watch shop and the attentive, enthusiastic gentleman who looks after this shop. The prices are good with some great discounts to be had on certain promotions. Watch out for the overall manager of the shop section as he is not the most well mannered of people. He is in need of some customer service training, perhaps from the staff under him!
Guest Customer Survey
The general crew members are great, they all look to try and make your cruise experience a great one, nothing is too much trouble for them. Service is excellent. The night before you leave watch the senior officers come out of the woodwork, funny this, as it is right before you fill in your cruise feedback form, for the rest of the cruise you have not seen hide nor hair of them!
If you treat the ship as a poor three star hotel with four star food and try to ignore the ship itself and concentrate on the ports called at, then I can highly recommend this holiday, as it is a great way to see a lot of places in a short time. However, please do not waste your money on a Deluxe Balcony cabin as you will definitely not get your monies worth with this cruise line!!! Less
Cabin review: DE9584
9584 Deluxe Balcony Cabin with Shower and WC. Great view, very noisy when ship turning or coming in and out of port, too much deck noise from above, can hear entertainment from deck 8 without leaving cabin, too small for two adults and a teenager