Viking Neptune Review

-- / 5.0
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97 reviews

Portraits Of Southern France - very disappointing

Review for Europe River Cruise on Viking Neptune
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JaneCas65
2-5 Cruises • Age 50s

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Sail Date: Apr 2013
Cabin: Deluxe Stateroom with Large Window

We were so looking forward to the cruise which took us from Chalon in Burgundy down to Avignon through several of the major wine regions in France

However the brochure and the advertising were extremely misleading - they suggested that we would enjoy the best the region had to offer in food & drink as well as sights and all this whilst enjoying the luxury of their boat.

It's diffcult to know where to start but i'll start with before we even got to France - our booking went very smoothly - very helpful person who said he would be our pre-cruise manager but unfortunately when we needed him he was on his honeymoon and no replacement had been specifically assigned - this was an issue as when we were trying to find out where our tickets were (we had been told we would have them 4-6 weeks before we left) we got many different people ALL of whom told us that they had been sent and we would get them by the end of the week - instead we got them Easter Saturday when we were due to leave early on the Tuesday after Easter - not good for pre-holiday nerves!

Cabin Review

Deluxe Stateroom with Large Window

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