This was our first experience on a Princess ship and, frankly, Princess gets very, very mixed reviews. We were quite surprised, as many members of our families cruise Princess often and have always been pleased. We found ourselves wishing we were doing this trip on just about any other cruise line.
To give credit where it is due, our room steward was excellent, as were our waiters in the Palm Dining room. The food in the Palm Dining room was also consistently excellent. The Port Lecturer was helpful and the soul of patience. The cooks at the Trident Grill were efficient and accommodating. Afternoon tea was a very good experience with fresh food and superb tea. We have no complaints in any of these areas.
Other areas, however, did not meet our expectations, nor did they favorably compare to other ships on which we have sailed. (This is our 9th cruise).
Decent sized room and balcony, good closet space. Bed and pillows were lumpy and uncomfortable. Tiny bath with a shower you could barely turn around in.