Do Not Do It: Viking Emerald Cruise Review by jewrn
Overall Member Rating
Do Not Do It
The Emerald Centruy Riverboat is old and dated, musty, damp. and dreary. The young Chisese staff try very hard and many are great at their jobs, but are always rushed, confused, which leads to a lot of noisy confused and chaotic dining.
The entertainment is odd, and very elementary.
The food is served Lazy Susan style, so everything is palced on a spinning platform, often no order or reason. One person is spinning one way, one the other and things get spilled and glasses knocked over. It is noisy and pressured which makes it very hard to visit with your tablemates
The tours are often to Viking owned "safe" shops, for carpets, embroaiary, jade, art, etc and all the shops are very expensive.
Overall I think Viking is a poorly run company, the Chinese staff try very hard but they are so pressured. Tip the staff directly as Viking bills tips put More on your tab to their carpet company and I doubt the realy sevice people see much of the tips. Viking wants and pushed a lot of tipping. One should bring at least 100 $1.00 bilss for buses, local guides and anyone else. Other guides want $10-15 a day per person.
I would rate this trip 3/10 or 2 star
This was a big disappointment to me and my travel companions,
Invest your travel dollars elsewhere. Vijing was difficult to deal with from day one. When you call them, expect to be on hold always, 10 minutes up to an hour.
Think twice Less
Cabin review: 405405
405 was nice and quite, well kept by a great guy name Leon, but still poor air conditioning, and very musty and damp. Leon kept our bathroom spotlessThe room had no iron for all our wrinkled clothes All along the 12 day tour Viking served hot bottled water instead of chilling it or icing it. One could have made tea, but not iced tea.
Great Cruise - Poor Airline
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