We were two first-time senior cruisers, one of whom has limited mobility and requires a wheelchair, and travelling with our son's family, including their toddler. We booked a handicap accessible cabin, which we could not view on line and hoped for the best. We did pre-cruise planning with the customer service desk, which was quite professional, competent and comfortable with our circumstance. Reading some of the reviews, re: limited cabin space, etc., we had some reservations.
Embarkation: NCL assistance was very helpful, and supportive of our special needs and expedited our boarding. Amazingly efficient considering the masses.
Cabin: How absolutely pleased that our anxieties weren't warranted. To start, we could wheel our chair into and around the cabin and easily into a bathroom, which had access to a shower with fold down bench/hand-held shower head, and ample, sturdy 'grab bars'. Mirror, sink, toilet and toiletry shelves were arranged, in kind. Closet was accessible with ample storage space, too. Our balcony was well worth the added cost and made it possible to enjoy the stunning Alaskan scenery with terrific accessibility, convenience and relative privacy.