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The greatest shortfall was the buffet: too crowded! There were some mornings where tables were not available even in the overflow rooms. There were not enough coffee machines in the buffet. Some were not working or were empty. Ice cream machines had limited hours for availability. It would have been great to have ice cream as a late night snack but they were not open. The only pizza we were able to find was at the buffet or calling it in for delivery. We would have preferred to have pizza more readily available.

Getting on the ship was confusing. There were no signs pointing you to the desks where you needed to be when you arrived in the terminal. Many passengers, us included, headed towards the gangway only to find out we were in the wrong place.

Getting off the ship was a disaster. NCL offers absolutely no help in getting off the ship for transportation unless it is with their transfer program. The buses they offer are also very expensive. Fine for a single person but very cost prohibitive for larger groups/families. There was no organization for taxis: just hope for the best. It took us about half an hour to get a taxi. On a past cruise with Carnival, when we got off the ship for the port of Rome, there was plenty of taxis to get into Rome.

Television: Worst Ever! There were limited programs and no variety. Very limited English movies. Would have been greatly appreciated to have the movie choices rotate from the different language channels. Many of the movies my family and I wanted to see were only in the foreign languages during prime time. The English versions were late late night or middle of the night.

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Norwegian Jade Cruise Review by cltraveler

Trip Details

The greatest shortfall was the buffet: too crowded! There were some mornings where tables were not available even in the overflow rooms. There were not enough coffee machines in the buffet. Some were not working or were empty. Ice cream machines had limited hours for availability. It would have been great to have ice cream as a late night snack but they were not open. The only pizza we were able to find was at the buffet or calling it in for delivery. We would have preferred to have pizza more readily available.


Getting on the ship was confusing. There were no signs pointing you to the desks where you needed to be when you arrived in the terminal. Many passengers, us included, headed towards the gangway only to find out we were in the wrong place.


Getting off the ship was a disaster. NCL offers absolutely no help in getting off the ship for transportation unless it is with their transfer program. The buses they offer are also very expensive. Fine for a single person but very cost prohibitive for larger groups/families. There was no organization for taxis: just hope for the best. It took us about half an hour to get a taxi. On a past cruise with Carnival, when we got off the ship for the port of Rome, there was plenty of taxis to get into Rome.


Television: Worst Ever! There were limited programs and no variety. Very limited English movies. Would have been greatly appreciated to have the movie choices rotate from the different language channels. Many of the movies my family and I wanted to see were only in the foreign languages during prime time. The English versions were late late night or middle of the night.

cltraveler’s Full Rating Summary
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Rates
Service

Cabin Review

Cabin

The outside room we had was very small for 3 adults. The pull-down upper bunk was very inconvenient. When it was pulled down, we were unable to see the TV from the lower bed. Getting in and out of the larger bed when the bunk was pulled down was very difficult. On our previous Carnival cruise, the 3rd person bed was a converted couch making it easy to get in and out of.

  Norwegian Jade Deck Plans

Port & Shore Excursion Reviews

  • Acropolis

    We expected the Acropolis to be crowded but it wasn't too bad. Those who walked a bit slower moved off to the sides so the faster walkers to get ahead. Luckily there was a breeze on the day we were there making it much more enjoyable.

    View All 268 Acropolis Reviews
  • City Tour

    We really enjoyed the excursion through Athens and the Acropolis. Our tour guide, Aphrodite, was very knowledgeable. The excursion allowed for free time in the Plaka area which we really liked.

    View All 136 City Tour Reviews
  • City Tour

    On a previous trip to Dubrovnik, we toured the city on our own. This time we chose a walking tour and we were not disappointed. Maris was able to give us a lot a history of the city along with visiting many of the important sites. We also took the cable car to the top of the hill for a great view of the city. This excursion also allowed for some free time which was greatly appreciated. We were very lucky that the trip ended just as it started to rain.

    View All 88 City Tour Reviews
  • Archaeological Site of Ephesus

    The highlight of our trip. Our tour guide, Oz, was EXCELLENT! He was very knowledgeable and entertaining. We even learned a few important words in Turkish! Oz was very good about the pace for the walk through the ruins. Not too fast or too slow! His umbrella made it very easy to follow him.

    View All 52 Archaeological Site of Ephesus Reviews
  • House of Virgin Mary

    Again, Oz, was FANTASTIC! Even though there were a lot of people, everyone was very respectful of the site.

    View All 23 House of Virgin Mary Reviews
  • City Tour

    The only downside to this tour was the fact that many of the stores in Split did not take the Euro. In fact, there were 2 stores that we were interested in buying souvenirs but when Euros were not accepted we left. I was not willing to exchange Euros for Kunas for the short time we were there.

    View All 21 City Tour Reviews
  • Trogir Walking Tour

    We really enjoyed the walking tour of Trogir. Very interesting city!

    View All 19 Trogir Walking Tour Reviews