This was our first luxury cruise. We are relatively new cruisers (only having gone on 2 prior cruises, both on Carnival). Based on what we read both from the experts and member ratings I must admit, my expectations were high. These were our impressions.

The room: I loved the bathroom with its shower doors (yea, no curtain!) and the pretty tile backsplash. I also thought the room was very nice (folks who complain about bedroom size, this is not a Hilton so I think expectations need to be reasonable). I have had 2 neck surgeries which were unfortunately unsuccessful so I have a lot of pain, especially when I lie down. In order to minimize it I need to have a firm pillow and must sleep on my side (facing one direction). My husband also presents a sleeping issue because he uses a CPAP machine (which he brought). Unfortunately the side of the bed my husband needed to plug in his machine did not have an outlet. Our room attendant (Wilfred) immediately found an extension cord and taped it to the floor. I asked him for a firmer pillow and he got that really quick. Our room was always very clean and the turn down service was a nice touch. In summary, we loved our room and especially Wilfred.

The service: The service was outstanding. Everyone, no matter what their duties, always greeted us with a smile. Dishes were picked up the second we put anything down. Room service arrived quickly. Read more