First of all let me start by saying that I have cruised before but only on Royal Caribbean. Needless to say that if I ever cruise again that is who I will be booking my next cruise with.
I should have know the minute we walked into our stateroom that we were going to have a questionable time. Don't get me wrong we made lemonade out of the lemons we were given and had a nice vacation but no thanks to NCL. The ship itself is a nice small ship. THE SERVICE SUCKS AND THEY NICKLE AND DIME YOU.
I traveled with a group of 11. In my stateroom there was my two teenagers and myself. My daughter who is 17 wanted to know where the third bed was since she was the one who was going to sleep on it. Figured it was in the couch as a pull out bed and pulled the bottom cushion off only to find an old pair of shorts that were left there by a previous cruiser. When I brought this to the attention of the stateroom attendant he brushed it off and went about his business. The last three days of our cruise he never cleaned it, never turned it down and ignored it. I will be writing a letter to NCL this coming week.
Since we had an AFT Balcony cabin with three people in it, it was very difficult to get to if the third bed was out. I like to use the balcony in the morning and was unable to get to it because of the layout of the room. They have this table and chair setup that takes up way to much needed room. I was very unhappy with this. I paid for a balcony that I was unable to get to since the stateroom attendant never closed the third bed and I could not get to the balcony unless I climbed over two other beds.