We booked the cruise through P&O and their after sales service was very good, the few questions we had were answered promptly, booking the shore excursions on line was easy and we did this in early December to make sure we got the ones we wanted. For car parking we used CPS at Southampton and then got the train to Gatwick to fly out, this was easier for us on returning to the UK and the service we got from CPS was very good and we would recommend them. For money changing we used Travelex on line a few weeks before going, the rates onboard are not that good. There seemed some confusion onboard as to what currency was used where. The port guidance P&O issued for some ports said that it was the US Dollar whereas it was the Eastern Caribbean Dollar, though to be fair USD are accepted in most places but this confusion didn’t help as we had lots of ECD.
The flight out was a Thompsons charter flight and we couldn’t fault the service, the crew were helpful, the food not bad for in flight catering and the drinks and snacks not too badly priced. Steer clear of the movies unless you take your own headphones, we couldn’t hear a thing. Also we book seats towards the back of the plane and the overhead lockers here are used by the crew.
Embarkation was not good. We landed at about quarter to three in Barbados and didn’t get onboard until after 6. Perhaps the prior experience with NCL had soiled us but the process was very very slow with P&O seeming unable to cope with the number of passengers that were embarking, they must have know how many were coming? We were also only given one map of the ship between two with ‘not enough’ for one each, I presume we were supposed to get lost together or only the person with the map could get lost.
The midships balcony cabin was ideal, selected due to the transatlantic crossing (its more stable mid ships)this worked a treat. The cabin was a good size, the bed really comfortable, though the sheets were not changed daily, but every other day, minor gripe! There is ample storage, the bathroom just about big enough for us, a fridge, TV (an ok selection of programmes) and a balcony we used every day until we hit the Azores. We liked the cabin, it was better that the similar cabin on the NCL Epic, and we have booked the same cabin for next year.