We flew into Vancouver the day before our cruise. We stayed downtown and enjoyed viewing the city. Vancouver is a very bustling and vibrant city with a lot of activity.

Embarkation at Canada Place was organized and easy. We embarked around 1pm and had no problems, just a few short waits in line. The entire process took less than 30 minutes.

When I got to the cabin, I was warmly greeted by Roland my cabin steward who was outstanding for the entire trip. There were several issues as far as special requests that were not completed properly. It took going through two supervisory levels and insisting that things be done right before they were. I was very disappointed in their lack of awareness as it relates to this specific situation. There was also an issue with a door repair that took two different engineers to come up and look it, including having to wait one day for 6 hours (while there were other activities I wanted to participate in that I missed). I waited because I wanted to make sure it was done right the second time. They improved the situation but it was still difficult to get the door to work properly. After addressing these issues and one other issue, things went better but it was a real tough start to the trip. Read more