Well, after reading a ton of reviews of the ship from this site, I can say that some of it was spot on.
The ship did feel crowded. The pool deck was always packed. This was compounded by the several barbecues that the staff hosted which took up valuable deck space at peak times. The buffets were always slammed as well and offered the same quality ( if not better) than the sit down restaurants.
Embarkation & debarkation did go very smoothly. Except for the one tendered port. With people pushing & trying to jump the line, it was a definite negative that left us pretty ticked off the rest of the day.