Introduction: As background, we traveled as a family of four with two college age kids. We are NCL Platinum and usually book suites when traveling as a family. On this cruise, we booked a family suite in the Haven on the 16th floor of the ship.
Embarking and Layout: We had a smooth embark in New York. Since our last cruise from this port, NCL seemed much more organized for embarking from Manhattan. We arrived at 11 a.m. and were on the ship by 11:30 a.m. The layout of the ship is similar to Jewel class ships only on a grander scale. We were at the front of the ship so we had easy access to elevators. The 678 area eliminated the middle group of elevators. While the change is aesthetically please, I imagine that if you are in a mid-ship cabin, you got your exercise going to and from the elevators.
The Haven was splendid. It is nicer than the Haven on Jewel class ships. More sun space, better wind barriers and a good restaurant and lounge area.
The Haven family suite is smaller than similar suites on Jewel class ships. The living room area is noticeably smaller and the balcony is very small for a room of this type. The room has a lot of furniture which is typically appreciated, but the size of the cabin cannot accommodate all the furniture. The master bathroom is spacious. I would have traded some bathroom space for additional living room space. The second bathroom and bedroom are small, but the layout was good in view of the space constraints. Still a very nice room, but for the substantially price you pay for a Haven suite, I would expect a bit more room both inside and outside the cabin.