I know I should review the ship and the ports, but looking back on the trip, the service is what I remember most and what makes me want to travel with Uniworld again. The trip was great, despite the rainiest spring Europe has had in over 30 years (or so said EVERY single tour guide). We did make it through the trip prior to the horrible flooding. We were extremely lucky.

I was lucky enough to have my mother plan and pay for this cruise. We took the River Empress from Amsterdam to Budapest in late May 2013. 5 of us cruised together for the first time. 2 mother and daughters (first set: 60 and 40 2nd set: 50 and 14) and one husband. The entire ship had no idea who was whose mother, but that's another story.

I cannot say enough good things about Uniworld. Our great service started from a room mix up in Amsterdam. Muriel, our Uniworld hotel lady (not sure of her technical term) was able to sort it out quickly and calm my crazy mother. She also sorted out a planned toured booked with another company. Without her help, we would have never sorted that mess out. The tours booked through Uniworld had no issues, it was the cheap ones my mother found on line that caused grief. Read more