Upon boarding the ship we noticed that all public rooms were in need of updating and refurbishment. The ship did not present itself as a luxury product.As we were escorted to mid-ship stateroom #529 upon entering entering the corridor, there was a foul sewer smell. As we approached our stateroom, the odor appeared to be covered by chemicals and overheard our neighbor request the problem be fixed and not covered up by chemicals.

We immediately noticed, our verandah had litter and metal shavings as well as paint flakes on the teak decking. Immediately called the butler Vicky, who tracked the shavings into our stateroom. He summoned our steward who did clean the deck and vacuum our stateroom. The verandah door seal was worn and whistled all night.

Suite furniture was stained, needed cleaned and or reupholstered. Began to unpack, 50% of the hangars were broken or metal clips would not hold a pair of slacks. Sorted out bad hangars and gave the rejects to our butler. Read more