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MSC Divina Review

4.0 / 5.0
Editor Rating
1844 reviews
3 Awards

Not For the American Cruiser

Review for MSC Divina to Italy
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rongoldner
6-10 Cruises • Age 70s

Rating by category

Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service
Cabin

Additional details

Sail Date: May 2013
Cabin:

Let me start by saying that I was part of a large group and had no choice in selecting this ship or cruise line. The port of calls is what held our interest.

At our first day get-together (about 3 hours on board) I soon learned how bad service was going to be. I decided not to have a drink (that was being passed around as part of our org's welcome party) but a simple glass of water. I was told by the bar tender that I would have to buy a ½ or 1 ltr. Bottle of water. From there on, it goes downhill.

At dinner the wait staff will only take your order if you order all courses up front. You better know what dessert you want before you have your appetizer as that is what the waiter 'insists' upon. Now, you finish dinner and ask for coffee with that desert; they don't serve it. You are told to go to another deck and buy a cup at the coffee bar! Meanwhile, coffee and water are free and available at the buffet. Oh, and if you want water at dinner, you have to buy it too. I don't suggest the water package as it is too many liter bottles and the savings is insignificant and you won't use it up if you tried! Overall the food in the dining room was awful. One of their 'always available' items is a steak that is on par with the quality of a steak served at a mall food court. When I didn't eat mine past one bite, instead of the waiter asking if he could get me something else, he just took it away and said nothing.

Cabin Review

Adequate, nothing to write home about. Could use more draw space.

1 Helpful Vote
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