Veendam Review

4.0 / 5.0
0 reviews

Disappointing

Review for Canada & New England Cruise on Veendam
User Avatar
sherial
First Time Cruiser • Age 60s

Rating by category

Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service
Cabin

Additional details

Sail Date: May 2013
Cabin: Large Ocean-View Stateroom

I was very disappointed with the whole cruise. When we went to board in Boston, we had to wait for 2 hours because the gangway would not reach the ship. We were told that the Captain lowered the wrong side to compensate for the low tide. That gave me confidence in the Captain!!

The food on the buffet was cold most of the time, they were forever running out of coffee. Breakfast was cold, and had to wait for coffee. Seriously???? Then, the waiter at our dinner table took 35 minutes to bring us coffee.

Our stateroom had no hot water one day, and then there was no water at all. I had to call the desk 3 times before getting someone to look at it. The shore excursion people booked us on a tour we did not sign you for. The one we requested was full, so they just booked us on some different one. Nothing at all like what we asked for. So, I had to go through hoops to get our refund. If we asked a question very few staff could answer it.

Cabin Review

Large Ocean-View Stateroom

Cabin C

The cabin was nice. Our steward was awesome!!! It was the only thing decent on the whole cruise!!

1 Helpful Vote
previous reviewnext review

Find a cruise

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.